Terms and Conditions for Curriculum Booklet Ordering

1. Introduction

These terms and conditions (“Terms & Conditions”) (together with any documents referred to) are the terms of use on which you may make use of www.openingworlds.uk (the “Website”) whether as a guest or a registered user to purchase booklets. Please read these terms and conditions carefully before you order items from the Website.

By using the Website to purchase booklets, you indicate that you accept these Terms and Conditions and that you agree to abide by them. If you do not agree to these Terms and Conditions please refrain from ordering any booklets.

2.  Information about us

The Website is operated in partnership between Opening Worlds Ltd and Haringey Education Partnership Ltd (“we” or “us”). Opening Worlds Ltd is registered in England and Wales under company number 13260326 and has its registered office at 71-75 Shelton Street, Covent Garden, London WC2H 9JQ. Haringey Education Partnership Ltd is registered in England and Wales under company number 11122483 and has its registered office at Hornsey School for Girls, Inderwick Road, London N8 9JF.

3. Terms of Sale

Please read through the following Terms and Conditions of sale and purchase carefully. They comprise the terms on which you are permitted to purchase items from Opening Worlds on the Website. If you submit an order for any item advertised for sale on this Website, this shall be taken to constitute acceptance by you of these Terms:

a. Purchase of products

If you wish to purchase any item for sale on this Website (the “Product”), you must complete and submit the online order form. You may be asked to supply certain information relevant to your purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information. Your order will not be accepted unless we receive full payment for your order at the time we accept it. You represent and warrant that: (i) your school is a current member of Opening Worlds who pay the annual license fee at the time of purchase; (ii) you have the legal right to use any credit card(s) or other payment method(s) in connection with any purchase; and that (iii) the information you supply to us, including the delivery address, is true, correct and complete.

We may employ the use of third-party services for the purpose of facilitating payment and the completion of purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

If we agree to accept your order, we will confirm this by email (the “Confirmation”) and will supply the items you have ordered (the “Product”) to you in accordance with the Confirmation and with these Terms.

The sale and purchase of Products via this Website will be governed by a contract between you and us formed when you have placed an order. We have accepted your order when we have sent you Confirmation of this (the “Contract”). Please note, as soon as we confirm your order, it may not be possible to prevent it being dispatched to you.

You acknowledge that:
(a) All information and specifications relating to the Products and any material produced by us are approximate only.
(b) The content or general appearance of the online version of the booklets on this Website may vary from the Products supplied to you under any Contract, but will not affect the delivery of the curriculum.

We may correct any error in any unconfirmed order, sales literature or other document or information issued by us or placed on this Website without any liability.

b. Returns and refunds

We strive to ensure that our customers are satisfied with their purchases. This section of the Terms outlines the terms and conditions under which returns and refunds are processed for booklets purchased from Opening Worlds.

To be eligible for a return, the following conditions must be met:
(a) The return request must be made within 14 days of the delivery date.
(b) The booklets must be in their original condition, unused, and free from any markings or damage.
(c) The booklets must be returned in the original packaging or equivalent to prevent damage during return shipping.

To initiate a return, please email us at booklets@openingsworlds.uk and we will arrange for the booklets to be collected. Please note you will be liable for a handling charge of £40 to cover the costs of the return.

You will be eligible for a refund once the items have been successfully returned and we have ensured the items meet our return eligibility criteria. If the return is approved we will process the refund, minus the handling charge, within 10 business days.

c. Damaged or defective items

If you receive a damaged or defective item please contact us immediately at booklets@openingworlds.co.uk, if possible including photographs of the damage or defect. We will work with you to arrange a replacement or refund as quickly as possible.

d. Price

The price of each Product shall be the recommended retail price for that Product that is quoted on this Website on the date you place your order, subject to any inadvertent pricing errors (whether technical or otherwise) by us, unless a special promotional price or other discounts are stated on the Website in respect of a Product.

The price of any Product excludes the cost of postage, packaging and delivery. The costs of postage and packaging will be specified on this Website and are your responsibility. The cost of delivery to the delivery address you specify in your order form and we acknowledge in our Confirmation will be your responsibility. The stated price of the Products is inclusive of any applicable Value Added Tax. We reserve the right to revise the price of any items on this Website without notice. We also reserve the right to refuse to supply to you, whether you are an individual or company, for whatever reason.

e. Risk and ownership

Risk of damage or loss of the Products shall pass to you on delivery or, if you fail to take delivery of the Products, at the time when we have tried to deliver the Products. Title in the Products shall pass to you on delivery or, if you fail to take delivery of the Products, at the time when we tried to deliver the Products to you.

f. Withdrawal and use of products

We may withdraw from the market any Products that we produce or generally supply without
prior notice, or liability, to you.